1. Introduction
Phideo (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use:
- Our website (https://phideo.io)
- Our mobile application(s) (“App”)
- Any related services, features, or content (collectively, the “Service”)
By using the Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, including:
- Name
- Email address
- Account login credentials
- Billing/payment information (via third-party processors)
- Customer support communications
2.2 User-Generated Content
Phideo allows users to create augmented reality experiences by linking videos to images.
We may collect:
Photos/images uploaded or scanned
Videos uploaded or linked
Metadata related to content (timestamps, engagement, usage data)
You control whether your content is:
Private
Shared with selected users
Publicly accessible
2.3 Device & Usage Data
We automatically collect:
- Device type and operating system
- IP address
- App usage behavior
- Interaction data (views, clicks, engagement metrics)
2.4 Location Data
We may collect approximate location data (e.g., IP-based) for analytics and service improvement.
2.5 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze traffic and usage
- Store preferences
You may disable cookies in your browser settings.
3. How We Use Your Information
We use your information to:
- Provide and operate the Service
- Create and manage user accounts
- Enable AR functionality and content linking
- Process transactions and subscriptions
- Provide analytics and insights
- Improve performance and user experience
- Communicate with users (support, updates, marketing)
- Prevent fraud and ensure security
4. Sharing Your Information
We do not sell your personal data. We may share information with:
4.1 Service Providers
Third parties who help operate the platform (e.g., hosting, payments, analytics).
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets.
4.3 Legal Requirements
If required by law, subpoena, or to protect rights and safety.
4.4 User-Controlled Sharing
Content visibility depends on user settings (private, shared, or public).
5. Data Retention
We retain your data:
- As long as your account is active
- As necessary to provide services
- As required for legal obligations
You may request deletion of your account and data at any time.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Opt out of marketing communications
- Request data portability
To exercise these rights, contact: info@phideo.io
7. Children’s Privacy
Phideo is not intended for children under 13 (or applicable local age requirement).
We do not knowingly collect data from children.
8. Security
We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure.
9. Third-Party Services
Our platform may integrate with third-party services (payment processors, analytics tools, etc.).
We are not responsible for their privacy practices.
10. International Data Transfers
Your data may be processed in countries outside your jurisdiction.
By using the Service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted with a revised “Last Updated” date.
12. Contact Us
For questions or concerns:
Email: info@phideo.io
Website: https://phideo.io
